Privacy Policy

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We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal information and your privacy rights.

Privacy Policy Summary

Here's a simplified overview of our privacy practices:

Data Collection: We collect personal data, usage data, and device information.

Data Usage: We use this data to provide, maintain, and improve our services.

Cookies: We use cookies for essential functionality, analytics, and enhanced features.

Data Sharing: We share data with service providers and in response to legal requirements.

Your Rights: You have rights to access, correct, delete, and port your data.

Contact: For privacy questions, contact us at [email protected]

This summary is simplified. Please read the full policy below for complete details.

Information We Collect

We may collect several different types of information for various purposes to provide and improve our service to you:

Personal identification information (Name, email address, phone number)

Usage data (How you interact with our service)

Device information (Browser type, IP address, device type)

How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our service

To notify you about changes to our service

To provide customer support

To gather analysis or valuable information to improve our service

Data Security

The security of your data is important to us. We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Essential Cookies: Required for the operation of our website. They enable basic functions like page navigation and access to secure areas.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functionality Cookies: Allow the website to remember choices you make and provide enhanced, personalized features.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Third-Party Data Sharing

We may share your personal information with third parties in the following circumstances:

Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you request deletion of your account, we will delete your information within 30 days, except for information that we are required to retain for regulatory or legal purposes, for legitimate business purposes, or to complete our contractual obligations to you.

Children's Privacy

Our Service is not directed to anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13.

If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the Philippines and choose to provide information to us, please note that we transfer the data, including Personal Data, to the Philippines and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

SwiftClaims will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place.

Your Data Protection Rights

You have the following data protection rights:

The right to access your personal data

The right to rectification of your personal data

The right to erasure of your personal data

The right to restrict processing of your personal data

The right to data portability

GDPR Compliance

For users in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). This means:

Legal Basis: We only process your data when we have a legal basis to do so, such as with your consent, to fulfill a contractual obligation, to comply with a legal obligation, or when we have a legitimate interest.

Data Protection Officer: We have appointed a Data Protection Officer who can be contacted at [email protected].

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates data protection laws.

We respond to all requests we receive from individuals wishing to exercise their data protection rights within 30 days.

Philippines Data Privacy Act

As a company operating in the Philippines, we comply with the Data Privacy Act of 2012 (Republic Act No. 10173). This law provides for the protection of personal information in both government and private sectors. Under this law:

Transparency: We are committed to ensuring that you are aware of why and how we process your personal data.

Legitimate Purpose: We collect and process your personal data only for purposes that are specified, legitimate, and compatible with our declared purpose.

Proportionality: We only collect and process personal data that is adequate and relevant to the specified purpose.

In compliance with the Data Privacy Act, we have appointed a Data Protection Officer who can be contacted at [email protected] for any concerns related to your data privacy rights.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Still have questions?

Our team is here to help you understand how we handle your data. Reach out anytime.